Cancellation & Refund Policy
Last Updated: 10 Feb, 2021
Cancellation & Refund is based on services being booked. Different services include land package, cruise, flights & supplement services. Details as follows:
Land Package Cancellation Policy
If the trip is cancelled for any reason what-so-ever, including cases of voluntary cancellation by the customer, the cancellation charges as mentioned in the brochure or the itinerary will apply. In the absence of any such information, the following cancellation charges will apply:
45 days or more, prior to check in
No cancellation charges. 100% amount will be refunded to your flynote wallet
Note: You can request to transfer the amount to your bank for which Rs 2200 will be deducted as service charges
Between 44 and 31 days of check in
25% of the package cost will be deducted as cancellation charges and remaining will be refunded in the flynote wallet.
Note: You can request to transfer the amount to your bank for which Rs 2200 will be deducted as service charges
Within 30 days prior to date of check in
100% of the package cost will be deducted as cancellation charges
Note: Flynote reserves the right to cancel the bookings without any prior notice if the customer fails to make payments in due time.
Cruise Cancellation Policy
Flights Cancellation Policy
Cancellation Policy for Flights dependent upon the airline policy as per booking
Supplement Services Policy
Flynote Wallet Policy
Miscellaneous
In case of service disruption at the destination due to natural reasons like weather or calamities, services will be either rescheduled or stand cancelled based on the situation and service provider policy
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