Coronavirus, Hacks

Will You Get Refund From Your Airline For Flights Cancelled Amid Coronavirus pandemic?

Most travel buffs had amazing resolutions surrounding travel when 2020 started. Little did anyone know that the global pandemic will put almost the entire world into lockdown and all the plans will have to be cancelled. COVID-19 as so far infected more than 537,787 people and killed at least 24,145 across the globe. As the virus spreads very fast from human to human transmission, experts and authorities have been urging people to practice quarantine, self-isolation and social distancing. While most industries have been hit by the pandemic, the travel industry is undoubtedly the most affected. Here is how the coronavirus outbreak has affected and will affect travel. 

Airlines across the world have grounded their flights and on March 19, the Indian Government banned international commercial passenger aircraft from landing in any airport in the country, for a week starting March 22. If you also had planned trip around this time and had already booked tickets, you must be wondering if your airline will give you a refund for the cancellation. Here is a complete guide to answer your worry. 

American Airlines

American Airlines is waiving change fees for customers who purchased tickets before March 1 for travel through April 30. The offer is available on any of American’s fares and customers have until 31 December. 

Air France

If you had made a booking before May 31, you can change free of charge up until September 30, 2020. You can rebook for a flight till November 30, 2020. Fare difference will apply if the same booking class is no longer available. However, if you flight was cancelled, you can apply for full refund.

Air Canada

If you had booked a flight with Air Canada and had booked your ticket before March 4 then the airline will waive cancellation fees for travel scheduled to take place before April 30, 2020. You can apply for credit of the same value that can be used towards travel before December 31, 2020. If you had booked a flight after March 4, you cancel your tickets up to two hours before scheduled departure, for free. 

Alaska Airlines

If you had booked your tickets with Alaska Airlines before February 26 to  March 31 for travel between March 9 and April 30 then you can rebook without a change fee for travel up to February 28, 2021. 

Aer Lingus

Online bookings made before 6 March and valid for travel up to May 30, 2020 will not be subject to change fees. If your flight has been cancelled, you can apply for a full refund. 

British Airways

For anyone due to travel before May 31, 2020, British Airways is waiving rebooking and cancellation fees. Customers are eligible for travel credit of the same value. Flights must be rebooked up to 12 months from the original flight date.


The airline said on March 24 that it has grounded all passengers flights in and out of UAE for two weeks. Passengers scheduled to fly within the next two weeks can complete an online travel voucher request form. Passengers scheduled to fly before June 30, 2020 can get one-time change to their booking, free of charge.

You may check the official website of your airline to get more information on the same. Further, you can contact your airlines if you had bought a ticket directly from them, if had booked through an agency, you can contact the travel agency for refunds and cancellations.

(Curated by Priya Pareek)